Last Updated June 12, 2026
Lycco.ai ("Company", "we", "our", or "us") provides AI consulting and custom software services designed to help enterprises integrate and leverage AI effectively.
Operating our service necessitates gathering and maintaining certain information from our users ("you" or "users").
We are committed to safeguarding your privacy and implementing appropriate measures to protect your data. Personal information will only be shared with your explicit consent or as required by law.
This Privacy Policy explains our practices regarding the collection, use, and protection of information you provide. Terms defined in our Terms of Service apply here as well.
Using our platform constitutes acceptance of this Privacy Policy.
Platform access requires full understanding and acceptance of both our Terms of Service and this Privacy Policy.
Questions about our policies should be directed to us via email before using our platform.
Account registration and platform usage requires providing identifying information, which we collect and store.
Identifying information we collect includes, but is not necessarily limited to:
Your personal details will only be used for platform-related communications. We do not share this information with outside parties unless you consent or law requires it.
Your personal information is not used for marketing or business purposes outside our platform services.
To improve your platform experience, you may choose to provide additional personal information. Only share information that enhances your use of our services. Avoid uploading sensitive data you wouldn't want others to see.
We automatically gather technical information from your devices and browsers to understand how you use our platform and improve our services. This includes IP addresses, device details, location data, system settings, transaction timestamps, and interaction patterns with our platform.
You can adjust your device settings to control what information is shared with us. However, restricting certain data may limit your ability to use some platform features.
We may analyze collected data for various business purposes, including platform improvements and other company objectives. Any data shared with external parties is anonymized and contains no personally identifiable information.
To request permanent deletion of your personal data, email us at [email protected]. We will process deletion requests promptly, though this may require closing your account entirely.
Active accounts maintain stored personal information per this policy. Accounts inactive for three years are automatically deleted without notice.
Data removal uses standard electronic deletion methods, including backup systems. We retain information as required by applicable laws for the legally mandated periods.
Your data is stored digitally on secure, industry-standard servers. These servers may be located internationally, subject to various countries' privacy regulations. We avoid physical storage unless legally required. Contact us if you have concerns about international data storage before using our platform.
Our chosen servers employ security software and follow established industry standards for data protection, designed to prevent unauthorized access and misuse.
While we implement strong security measures, no system is completely foolproof. We cannot guarantee absolute protection against all potential security risks or unauthorized access to your data.
If a security incident results in unauthorized disclosure of personal information, we will notify all affected users within seven days of discovering the breach, regardless of the cause.
We cannot control how external services you use with our platform handle your personal information. This includes payment processors like Stripe (www.stripe.com) and other integrations. Review their privacy policies directly for details on their data practices.
Our platform uses Stripe for payment processing. We do not access or store credit card details; these are handled directly by Stripe.
Some platform features may integrate with external applications to enhance functionality. When using these integrations, we do not access your credentials or information provided directly to those external services.
We may request feedback or testimonials about your platform experience. By submitting content, you agree to us displaying basic information like your name alongside your testimonial. You are responsible for ensuring your submitted content is suitable for public viewing.
For European Union users, we comply with the General Data Protection Regulation (GDPR) as established by EU Regulation 2016/679. UK users are protected under the Data Protection Act 2018.
We have not designated a Data Protection Officer as our operations do not require one under GDPR Article 37.
EU user data is only collected and processed when we have valid legal grounds under GDPR Article 6.
Your GDPR Rights:
We welcome questions about our privacy practices and security measures. To request data removal or ask privacy-related questions, email us at [email protected].
All inquiries and requests receive responses within 30 days.
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