Last Updated June 12, 2026
Please read these Terms of Service (the "Terms") carefully if you are engaging our AI consulting and custom software services ("you" or "client"). Lycco.ai ("Company", "we", "us", or "our") operates the website at lycco.ai, related subdomains, applications, and associated services. These are collectively referred to as the "Platform".
You must be at least eighteen (18) years old or a valid business entity to register and use the Platform. By accessing and using the Platform, you acknowledge that you have read and accept these Terms. If you do not accept these Terms, do not use our website or services. "You" or "your" refers to the individual or business entity registered on our platform. Platform access requires agreement to be bound by these Terms.
This agreement includes dispute resolution provisions for claims between you and us, including pre-existing claims. Disputes will generally be resolved through binding arbitration with limited exceptions. Unless you opt out of arbitration: (1) you can only pursue individual claims, not class action lawsuits; and (2) you waive your right to court proceedings and jury trials. Contact us to learn about the arbitration opt-out process.
Any disputes related to your use of our platform will be governed by Ontario, Canada law, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from this agreement.
Subscription plans automatically renew for the same duration at our current rates unless you opt out or decline renewal.
If you are accepting these Terms on behalf of a corporation or other entity, you represent and warrant that you have the necessary right and authority to enter into these Terms on behalf such corporation or entity and to bind such corporation or entity to these Terms.
PLEASE NOTE THAT THESE TERMS ARE SUBJECT TO CHANGE BY LYCCO.AI IN ITS SOLE DISCRETION AT ANY TIME. When changes are made, Lycco.ai will make a new copy of the Terms available at the Website and any new, supplemental terms will be made available from within, or through, the affected Service on the Website. We will also update the "Last Updated" date at the top of the Terms. If we make any material changes, and you have registered with us to create an account we will also send an email to you at the last e-mail address you provided to us pursuant to the Terms. Any changes to the Terms will be effective immediately for new End Users of the Website, the Platform and/or Services and will be effective thirty (30) days after posting notice of such changes on the Website for existing End Users, provided that any material changes shall be effective for End Users who have an account with us upon the earlier of thirty (30) days after posting notice of such changes on the Website or thirty (30) days after dispatch of an e-mail notice of such changes to registered End Users (defined in Section 2 below). Lycco.ai may require you to provide consent to the updated Terms in a specified manner before further use of the Platform is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Platform. Otherwise, your continued use of the Platform constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.
1.1 Registration. Platform access requires account registration. Provide accurate, complete information about yourself or your entity, including payment details. Keep this information current. We may suspend accounts with inaccurate information. Only you and your employees may use your account. You're responsible for all account activities. Keep login credentials secure and report unauthorized access immediately.
1.2 Access and Modifications. We provide Platform access via the Internet. We may modify all Platform aspects including design and functionality at any time.
1.3 Support. We provide technical support by phone and email on weekdays 10:00 am - 5:00 pm EST, excluding Canadian/Ontario holidays. Contact us at:
Email: [email protected]
We respond to technical issues within 1 business day.
2.1 Term. These Terms begin when you accept them and continue for your subscription period. Subscriptions may be renewed by mutual agreement.
2.2 Subscription Period. Subscription duration is monthly, multi-month, or annual as specified in your contract.
2.3 Termination. Either party may terminate these Terms by written notice if the other party materially breaches these Terms and fails to cure such breach within 30 days of written notice thereof. Lycco.ai may terminate these Terms immediately in the event of insolvency affecting you. Lycco.ai may terminate these Terms and refuse any and all current or future use of the Website and Lycco.ai Platform by you, for any reason at any time without any liability to you upon 90 days' prior written notice to you. You may terminate these Terms or your account with 30 days' prior notice by contacting customer service at [email protected], however, applicable charges continue to apply until your subscription period concludes. Any termination will not relieve you of any current or future obligation to pay any fees or other costs owed by you to Lycco.ai under these Terms.
2.4 Suspension. If you or your use of the Platform negatively affects, or is reasonably expected to negatively affect, any part of the Platform or the rights or interests of Lycco.ai or any third party, including in the event of breach of your payment obligations, Lycco.ai reserves the right to suspend the Platform or change the level of the Platform provided to you, with or without notice and without liability to you.
2.5 Effect of Termination. Upon the expiration or termination of these Terms for any reason, you will immediately (i) cease use of the Platform, and all rights granted to you hereunder will immediately terminate, and (ii) pay Lycco.ai all fees and other costs owed under these Terms, other than in the event of termination due to breach by Lycco.ai.
3.1 License to Use the Platform. We grant you limited rights to use the Platform for AI consulting engagement and custom software services, subject to compliance with these Terms and fee payment. Access is restricted to your subscription features and usage limits.
3.2 License to Client Content. You grant us rights to process and display your uploaded data through the Platform. Client Content includes all data and materials you upload.
3.3 Restrictions. You must comply with all applicable laws when using the Website and the Platform. Except as may be permitted expressly by applicable law or authorized by us in writing, you will not, and will not permit anyone else to:
3.4 Third Party Sites. The Website and the Platform may contain links to web pages not hosted by us. We do not monitor, endorse, or have any control over Third-Party Sites. You access and use Third Party Sites at your own risk.
4.1 Consent to Electronic Communications. By using the Platform, you consent to receiving electronic communications from us regarding your account and platform-related information.
4.2 Fees. Subscription fees for the use of Lycco.ai services will be due and payable in the amounts and at the times indicated by the subscription package you select.
4.3 Currency. Unless otherwise expressly stated herein, all money amounts referred to in this Agreement are in lawful money of Canada and the United States of America.
5.1 Ownership. The Platform, Website and all Site Content are protected by applicable intellectual property laws. We and our suppliers own all right, title, and interest in the Platform. As between Lycco.ai and you, you own the Client Content and retain all rights in the Client Content.
5.2 Feedback. If you provide us with Feedback, you grant us the unrestricted right to use your Feedback to improve the Platform. We will treat any Feedback as non-confidential and non-proprietary.
5.3 Pattern Data. "Pattern Data" means non-personally identifiable information derived from the services, including aggregated statistics and trend data that does not identify a specific customer. Lycco.ai reserves the right to compile Pattern Data from Client Content. All right and title to Pattern Data belongs to Lycco.ai.
6.1 Confidential Information. "Confidential Information" means all confidential and proprietary information of a party provided to or obtained by the other party in circumstances where such party ought reasonably to know it has value in not being generally known by the public. Confidential Information does not include information that: (a) is or becomes public through no fault of the recipient; (b) was lawfully in the recipient's possession prior to disclosure; (c) is lawfully disclosed by a third party; or (d) is independently developed by the recipient.
6.2 Nondisclosure. Each party agrees to keep all Confidential Information in strict confidence, not to make use of it other than in performance of obligations under these Terms, and not to disclose it except to employees and subcontractors who need to know and are bound by confidentiality obligations, or as required by law.
6.3 Client Data. Client retains ownership of all operational data, business information, and content uploaded to the Platform ("Client Data"). Client grants Lycco.ai a limited license to process, store, and analyze Client Data solely for providing Platform services, generating aggregated insights, and ensuring platform security. Lycco.ai will not share Client Data with third parties without Client's written consent, except as required by law. Upon termination, Client may request return or deletion of Client Data.
7.1 The parties represent and warrant to each other that each party has the full power and authority to execute and perform under this Agreement, and that this Agreement is valid and binding.
7.2 Lycco.ai represents and warrants that the Platform will be provided in accordance with generally accepted good industry standards.
7.3 EXCEPT AS EXPRESSLY SET OUT HEREIN, LYCCO.AI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND RELATING TO THE WEBSITE, THE PLATFORM, AND THE SITE CONTENT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY. THE PLATFORM IS PROVIDED "AS IS." SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
Client shall at its expense defend, indemnify and hold Lycco.ai and its affiliates, agents and employees harmless against all loss, damage, claims, demands, actions and costs arising from: (i) infringement by Client Content of any third party rights; (ii) any product liability claims; and (iii) any breach of Client's representations or warranties.
EXCEPT AS OTHERWISE PROVIDED FOR IN THIS AGREEMENT OR DUE TO GROSS NEGLIGENCE OR WILFUL MISCONDUCT, NO PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THESE TERMS. THE MAXIMUM TOTAL LIABILITY OF LYCCO.AI WILL NOT EXCEED THE TOTAL FEES PAID BY YOU FOR YOUR USE OF THE PLATFORM. EACH PROVISION PROVIDING A LIMITATION OF LIABILITY IS TO ALLOCATE RISKS BETWEEN THE PARTIES AND IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN.
10.1 Entire Agreement. These Terms constitute the entire agreement between you and Lycco.ai concerning the Website, the Platform, and any Site Content.
10.2 Notices. Any notice between the Parties will be in writing and delivered by hand, first class mail, or overnight courier.
10.3 No Waiver. No waiver by a Party of a breach will take effect unless expressly waived in writing.
10.4 Independent Contractors. Nothing in this Agreement creates a relationship of employer and employee, principal and agent, partnership or joint venture between the Parties.
10.5 Governing Law. This Agreement shall be governed by the laws of the Province of Ontario. Each party irrevocably consents to the jurisdiction of courts located in Ontario.
10.6 Other. Any invalid provision will be severed without affecting the remaining Terms. You may not assign these Terms without our written consent. We will not be liable for delays due to causes beyond our control.
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